Time to Write

Monday, November 12, 2012

Call Center Broker / BPO Summit Manila $ 2012

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Through the kindness of Ms. Ros Juan, Ms. Myra Sandico and Mr. Jayson Biadog, I was able to attend the morning session of Call Center Broker / BPO Summit Manila $ 2012.  This event was held last October 27, 2012 at the Tanghalang PasigueƱo Main Theater at the Pasig City Hall (I took C-5 northbound from Makati to get here, turned right at Buting which is in between the twin overhead U-Turns and opposite Kalayaan Ave. from BGC). The venue was a little tricky to find since it's at the back of the City Hall main building, but it's an impressive structure that can host different events.

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Tanghalang PasigueƱo
The local government rents out the auditorium (Asemblea Magna), a banquet hall (Pista ng Bayan), 2 mini-theatres/function rooms, a garden area (Halaman ni Mutya) and the main lobby. Other services offered include chairs, tables, stage / platform, misting fans and a bus or coaster for group transportation.
I arrived at around 7:30AM and secured good (shaded) parking near the entrance. When I left, the area was full with approximately 25 vehicles.  There's a bigger parking space adjacent to the building based on other blogs I read. I headed to the lobby to register (took less than 2 minutes) and see the booths on display.


Registration Area
 The program started around 9:20AM with an invocation.

 Here are some snapshots of the hosts and morning speakers:

Ms. Myra Sandico: "Filipinos are good in customer service, sales and marketing!"

Ms. Rebecca Hontiveros: "Relationship between investor and BPO is important - trust and respect."

Mr. Mike Blanco: "Leadership starts at home."

Mr. Mike Blanco: "Three little words: 'And them some.'"
"Go the extra mile for your people. It is our responsibility to develop our people"

Ms. Nelda Zulueta: "Capitalize on opportunities in new media."

 I had to leave early to attend the GrantonWorld launch at Mercato Centrale in Bonifacio Global City. I hope to add to this post in the next few days.

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